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Security Systems in Provo
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Provo?

A residential security package is designed to defend your property. But what actually transpires if your home security alarms go off in Provo? What are the right steps to take to be certain you and your loved ones are taken care of?

Your first priority is not to panic. You should understand that your around-the-clock monitoring experts are there for you. Then take the steps described below to be prepared for any emergency.

Our Dedicated Representatives Are There For You

A 24-hour monitoring agent is alerted in an instant as soon as your Provo home security alarms go off. When a representative is alerted, they will call you as quickly as possible to figure out what caused your home’s defense. Your alarm can trip due to a range of emergencies, including:

  • Burglary

  • Flames or smoke from a fire

  • Flood

  • Accidentally setting off alarm

In cases when your system was tripped accidentally—like forgetting that the motion sensors are armed when you unlock a door— an agent will reach out to figure out if assistance is required. Supply them with your predetermined password, and they can cancel the alarm.

If you have an urgent situation, your representative will summon first responders, including firefighters, EMS, and law enforcement, to your residence. They can also act as the point of contact when nobody is home. Your dedicated monitoring staff will even apprise emergency services on which component was triggered, giving them a forewarning for a potentially dangerous situation. The monitoring expert will remain on the phone with you to assist in keeping you composed and inform you what to do next.

Recommended Steps if Your Alarm Goes Off In Provo

Being awoken in the wee hours of the morning to your alarm blaring is understandably frightening—even moreso if you aren’t clear as to why it’s happening. The most beneficial thing you should do is keep yourself in control and follow these steps:

  • Before anything else, move to a safe place. Gather your family and pets as quick as you can and proceed to a shielded space within your residence or leave the premises entirely. It's a natural response to feel like you need to deal with the problem on your own, but this is not the best course of action. Instead, focus on attempting to keep you and your loved ones secure and let the trained personnel deal with the issue.

  • Second, use the mobile security application to stay connected with your monitoring agent. They'll dispatch emergency professionals who will be in transit to your property in a matter of moments.

  • Finally, keep in constant communication with your monitoring specialists and first responders. You are able to be patched through, so representatives of each team are speaking on the same line. Conversely, if you can't get a direct call to authorities, you’re still able to obtain updates via text. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate to all parties so you will be prepared should a legitimate crisis take place.

Defend Against All Security Risks in Provo with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are secured. With 24-hour monitoring, home automation, and entry-point sensors, your residence will become the secure environment you’ve always wanted. Create your ideal home security plan by submitting the following form or call (801) 980-2683 to get started.